RCR exams

To strengthen our understanding of risks and mitigations in delivering exams in the UK and globally, we commissioned an independent audit of FRCR results-awarding processes.
 
The audit concluded that although many of our processes are manual and involve significant human input, they are not overly complex. The overall rating given was ‘low risk’.
 
As a result, a series of management actions were recommended and have now been put in place. These actions address the full process by which results are generated and overseen by the RCR exams team.
 
The management actions focused on:

• Ensuring clear sign-off processes are followed at every stage
• Broadening capacity across different areas of the team to reduce reliance on individuals for specific tasks
• Standardising document use, sharing and storage.

It is important to recognise that zero risk is impossible. However, even with the assurance provided by the audit, we remain committed to proactively monitor, evaluate and improve our processes. This includes the ongoing implementation of more effective checks and balances and consideration of future audits where appropriate.

Laura McGarry, Head of Exams, said: “We take results processing extremely seriously and proactively commissioned a review of our own processes and their effectiveness. While we’re pleased with the feedback we received, we recognise there are areas where we can improve and have acted quickly to implement these.”