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Quality Improvement Operations Manager job vacancy

The Royal College of Radiologists (RCR) and the College of Radiographers (CoR) jointly set the national benchmark for safe, effective and patient‑centred imaging services through the Quality Standard for Imaging (QSI). To support imaging services on their improvement journey, the Colleges have established a dedicated Quality Improvement (QI) Unit, hosted by the RCR.

Job details

The closing date for applications is 23:59 on 20 April 2026. First stage interviews are due to take place on 30 April 2026 with final stage interviews scheduled for 8 May 2026.

Salary£54,869 - £60,644 per annum dependent on experience, plus excellent benefits
LocationHybrid: attendance at our London office is required 1-2 times per month
HoursFull-time/35 hours per week
Contractual status12 months fixed-term

As Quality Improvement Operations Manager, you will play a central role in leading and coordinating the operational delivery of the QSI scheme. You will manage and support the teams responsible for assessment activity, ensuring consistency, quality, and excellent experience for services engaging with QSI.

You will also lead a significant business process improvement programme, identifying opportunities to streamline workflows, improve efficiency, and embed sustainable ways of working using data, automation and practical system improvements.

This is an exciting opportunity to play a pivotal role in shaping and strengthening a nationally recognised quality improvement scheme that supports imaging services across the UK. You will work with a committed, expert team and contribute directly to improving the quality and safety of patient care.

 

 

What you’ll do:

  • Lead and coordinate day‑to‑day operational delivery of the QSI scheme, ensuring systems, processes and resources are fit for purpose.
  • Working with your team and other teams across the orgnisation, you will identify, prioritise and deliver operational and business process improvements, embedding agreed changes into business‑as‑usual.
  • Use data, feedback and insight to continuously evaluate effectiveness and drive improvement.

What you’ll need:

  • Experience leading operational teams and improving processes in a structured, pragmatic way.
  • Confidence managing multiple priorities, using data and insight to inform decisions.
  • Strong communication and relationship‑building skills, with the ability to work effectively with clinical and professional stakeholders.
  • A commitment to quality, continuous improvement, equality, diversity and excellent customer service.
  • The ability to work autonomously while collaborating effectively across teams and organisations.

This is an exciting opportunity to play a pivotal role in shaping and strengthening a nationally recognised quality improvement scheme that supports imaging services across the UK. You will work with a committed, expert team and contribute directly to improving the quality and safety of patient care. 

 

Download the candidate pack

How to apply

To find out more about any of the vacancies advertised, please download the candidate pack for the post you are interested in. Complete the diversity monitoring form and send a CV and covering letter to by the stated closing date, explaining concisely how you match the requirements of the role.

Alternatively, you can send your application by post to arrive by the closing date. Please address your application to:

HR Manager
The Royal College of Radiologists
63 Lincoln's Inn Fields
London
WC2A 3JW

All applications will be acknowledged, but if you have not heard from us again within a fortnight of the closing date, please assume that you have not been shortlisted for interview on this occasion. Unfortunately we are unable to respond to general enquiries about employment opportunities. Each vacancy is advertised on this website as well as through other recruitment methods.

Read our recruitment privacy notice to learn how we handle your personal data.

We reserve the right to close the advert early if we receive sufficient applications. To avoid disappointment, you are advised to submit your application as soon as possible