Digital Products Business Analyst job vacancy
Job details
The closing date for applications is 23:59 on 6 April 2026. First stage interviews are due to take place on 15 April 2026 with final stage interviews scheduled for 22 April 2026.
| Salary | £45,904 per annum, with pay progression up to £50,735 per annum within two years continuous employment dependent on performance, plus excellent benefits |
| Location | Central London with flexible working |
| Hours | Full-time/35 hours per week |
| Contractual status | Permanent |
The Digital Products Business Analyst is a key member of our Digital Products Team, created to elevate and optimise how Salesforce is used across the Royal College of Radiologists (RCR). This is an exciting opportunity to shape the future of our digital landscape and deliver real, measurable value for colleagues, RCR Fellows, and members.
In this role, you’ll lead the discovery and definition of requirements, manage end to end delivery of digital projects, and play a central part in testing, deployment, and training. You’ll be the crucial bridge between internal teams and our technical Salesforce specialists ensuring solutions are well understood, effectively implemented, and continuously improved.
From kick starting development projects to overseeing UAT and embedding new digital ways of working, you'll support the entire lifecycle of our Salesforce-driven products.
To be successful in this role you’ll be someone who enjoys making sense of complexity and turning it into clarity. You understand how to balance technical feasibility with user needs, and you can communicate confidently with everyone from developers to senior leaders.
What you’ll do:
- Lead discovery workshops, interviews and requirement gathering sessions across the organisation
- Translate business needs into user stories, acceptance criteria, and actionable project plans
- Manage digital development projects from initiation to delivery
- Coordinate UAT, deployments, and end user training
- Create clear, accessible documentation and training materials
- Support colleagues with ongoing Salesforce training and troubleshooting
- Act as the connector between teams, ensuring smooth communication and alignment
- Work closely with the Head of Digital Products and senior leadership to drive our product roadmap forward
What you’ll need:
- Experience working with Salesforce or similar CRM platforms (essential)
Strong business analysis and/or product delivery experience - Excellent communication and stakeholder engagement skills
- Experience in agile ways of working (e.g., stand ups, sprint planning, retrospectives)
- Impressive organisational skills and attention to detail
- The ability to manage your own workload, take initiative, and drive projects forward
- Experience in a membership, education, or not for profit organisation is a bonus!
Download the candidate pack
How to apply
To find out more about any of the vacancies advertised, please download the candidate pack for the post you are interested in. Complete the diversity monitoring form and send a CV and covering letter to [email protected] by the stated closing date, explaining concisely how you match the requirements of the role.
Alternatively, you can send your application by post to arrive by the closing date. Please address your application to:
HR Manager
The Royal College of Radiologists
63 Lincoln's Inn Fields
London
WC2A 3JW
All applications will be acknowledged, but if you have not heard from us again within a fortnight of the closing date, please assume that you have not been shortlisted for interview on this occasion. Unfortunately we are unable to respond to general enquiries about employment opportunities. Each vacancy is advertised on this website as well as through other recruitment methods.
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We reserve the right to close the advert early if we receive sufficient applications. To avoid disappointment, you are advised to submit your application as soon as possible
