The RCR has established a dedicated revalidation helpdesk firstname.lastname@example.org to offer confidential specialty-specific advice and guidance on appraisal and revalidation to individual doctors, their appraisers and responsible officers (ROs).
The helpdesk team will endeavour to respond to enquiries within two weeks, however this response time may need to be extended for more complex enquiries.
The helpdesk team will respond directly to generic enquiries on revalidation. Enquiries that need specialty advice will be forwarded via email to the a team of Revalidation Advisors. All identifiable information of the enquirer will be redacted by the helpdesk before forwarding, to protect the enquirer’s anonymity. The Revalidation Advisors will respond to the enquiry through the helpdesk rather than directly to the enquirer.