Help & support
Help with login problems
It's important not to create a second account if you're having login trouble.
Creating extra accounts means your records can get mixed up which could cause you problems with exam booking, payment history, and more.
Anyone can create a MyRCR account. If you're a Fellow or member of the RCR, make sure you sign up with the same email as your membership record, so the website recognises you and pulls through the right details.
If you're not sure which email is on your record, use our Recover your email page.
Have you tried our Password Reset page?
If you’ve already tried to reset your password, but haven’t received an email from the RCR, check your Junk or Spam folder.
If you can’t access your email, try resetting that first through your email provider.
If you have recently updated your password, your old password could still be saved in your browser, try clearing it and re-typing in your password.
If you recently changed your password and are having trouble with it, your browser may have an old password saved. Try clearing any saved passwords and re-entering your new one.
And if you haven’t yet tried resetting your password, please visit our Password Reset page.
Might you have registered with a different email address, such as a previous work address or a personal email?
If you're unsure which username to use, try our Recover your email page.
If you can’t access your email, try resetting that first through your email provider.
First log in with the email you originally signed up with, then you can Update your email in MyRCR. You can enter a personal email, a work email, or both.
Whichever address you select as your preferred email will be the one you log in with.
If you're still having trouble with your login, please get in touch through our Contact form, choosing 'Website issues' in the Department list.
General FAQs
Clink the links below to visit the most relevant page for your query.
Membership FAQs
The answers to some of the frequently asked membership questions, which include everything you need to know about becoming a member of the RCR, payment of fees, updating your details and using your MyRCR account.
Fellows ceremony FAQs
Find the answers to several frequently asked questions about the RCR’s Admission Ceremony, which include general membership, preparation for the day and attending the ceremony.
CPD FAQs
Frequently asked questions about CPD, including enrolment in the scheme, approved activities, and recording CPD activities.
QSI accreditation FAQs
The College of Radiographers and the Royal College of Radiologists have agreed with UKAS that our agreement with them will come to an end in June 2024.
Advisory Appointment Committee FAQs
This page answers questions you may have about the job description review and AAC panel processes.
Exams & training FAQs
Using the RCR exam hub
The RCR’s exam hub offers an improved exam booking and exam management experience.
Exam booking FAQs
A list of frequently asked questions to help you when accessing and using the exam hub.
FRCR Part 2B (Oncology) - CO2B - exam FAQs
Questions and answers about exam format and delivery, as well as scoring, results and feedback for the CO2B exam.
Number of exam attempts - FAQs
Frequently asked questions on the number of exam attempts allowed.
About us
We are The Royal College of Radiologists – the leading professional membership body for clinical radiologists and clinical oncologists, supporting doctors throughout their career so that they can make a real difference.
