Changes to our payment process

Wednesday 15 September 2021

3D secure authentication has been added to online payments to the RCR. This may include an additional step in the payment process. When making online payments, please make sure that you stay on the page until the transaction is complete. 

We have made this change to meet the requirement for payment providers to be 3D Secure V2 by March 2022. The 3D secure authentication is a fraud prevention scheme which allows a customer to prove to the card issuer that they are the cardholder.