Your feedback

The RCR aims to be a professional membership body that really listens to its membership.

Membership surveys

Following the success of the 2014 survey which provided the RCR with valuable insight into Fellows’ and members’ perceptions of the College, the decision was taken to carry out regular surveys to make sure that the College provides the support and services that members want. 

The survey was designed to help the RCR understand members’ experiences and level of satisfaction with the College, building on findings and themes from the 2014 survey. Find out more about the actions we are taking as a result of feedback by watching our latest video.

The full 2016 report summarises the findings from the 2016 membership survey (Fellow and member login required). A summary of findings is available to all users.

What you said, what we've done

Thank you to the 2,095 Fellows and members who completed our 2016 Membership Engagement survey. We acknowledge that there are areas for improvement, and have based our College Strategy 2017–2020 on the survey results.

Perceptions

You said: the RCR is ‘London-centric.’

  • We will continue to hold 50% of our conferences and events outside London, and hold annual meetings in Liverpool for the next two years. RCR17 will be take place from 11–13 September at the AAC Liverpool.
  • During our biannual clinical oncology regional visits to cancer centres across the country, we will continue to meet face to face and listen to the concerns of the RCR’s trainees, consultants and members.

Education and Training

You said: increase access to conferences, events and online educational resources for members in the UK and overseas.

  • We have launched our e-learning hub, RCR Learning, to increase the range of educational resources available for all Fellows and members.
  • We will increase the amount of filmed events that we make available online, and provide a fully virtual event in 2017 that participants can join from anywhere.
  • We will provide more webinars, allowing us to deliver more site and special interest lectures.
  • We will develop the automation of the Radiology FRCR Part B examination so it can be held at multiple sites across the UK.

Policy and Influencing

You said: the RCR should to prioritise influencing national developments in healthcare provision, raising the profile of clinical oncology and clinical radiology as specialties.

  • We will maintain 100% completion on all workforce census data, and use the data to highlight the impact the workforce crisis will have in diagnostics and cancer services for patients.
  • We will submit evidence to Select Committees, the House of Lords and the devolved nation governments.
  • We will respond to consultations across all four UK nations.
  • We will campaign to have increased training numbers.

You said: the RCR should increase public understanding and awareness of both the specialties.

  • We will develop our patient and public resources on the website.

You said: the RCR should have an increased presence in national and local media

  • We will continue to build on our profile in the media, having received 872 mentions across local and national media outlets in 2016.

Communications

You said: it is difficult to navigate to resources on the website.

  • We will continue to improve signposting on the website, making it clear where to access guidelines, publications and online learning tools.

You said: reduce paper copies of the newsletter and journal

  • We will promote the availability of digital versions of our publications, as well as the dedicated app for our journals. Fellows and members can chose not to receive any paper copies of publications by selecting their preferences through MyRCR.

You said: communications tend to be heavily focused on developments in radiology, NHS England and issues relating to consultants

  • In addition to our e-news for non-trainees, we have introduced a dedicated monthly e-news for trainees in each specialty. 
  • We will continue to cover a variety of topics in our other regular publications, including our quarterly newsletter and Membership Matters.